Frequently Asked Questions

This FAQs was last modified on 7th October 2018


How Long Will it Take To Get My Package?

Most of our warehouses are located in China therefore shipment will generally arrive in 10-20 days depending on Country. Estimated Delivery Time is mentioned on product page for each and every product.

How Do I Track My Order?

You can track your order after 20-24 hours after your order is dispatched. You can visit your account on vivrosia website and/or tracking details & tracking link will be sent to you via email.

How Do I Place an Order?

It’s as simple as that! Just browse your favorite product listed on the website, read it’s details and description, and click on ‘Add to Cart’ button. Product will be added to your cart. After that visit the cart and proceed to checkout. Now Pay your order and that’s it. Just sit and relax. We will do the rest.

How Should I to Contact if I Have Any Queries?

You can send your query to our support service at ‘[email protected]’.

We will respond you within a day.

Do I Need an Account to Place an Order?

However, it’s not required you to make account on vivrosia to place order but we strongly recommend you make the same as you will get many benefits having this.